These Terms and Conditions govern your use of our website and form the basis of our introductory services. By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.
1. Agency Role & Nature of Services
The Nanny Union Agency acts as an introductory agency. We facilitate the introduction of childcare professionals (Candidates) to families (Clients). We are not the employer of the Candidates. The Client is solely responsible for the legal employment of the Candidate, including but not limited to contracts, PAYE, National Insurance, and statutory workplace pensions, in accordance with UK law.
2. Website Use
By using our website, you agree not to use the site for any purpose that is unlawful or prohibited by these Terms. You may not use the site in any manner that could damage, disable, overburden, or impair the site or interfere with any other party's use of the site. All content, imagery, and text on this website are the intellectual property of The Nanny Union Agency and may not be copied or reproduced without permission.
3. Vetting & Liability
While we conduct rigorous screening, interviews, and background checks (including Enhanced DBS and reference verification), it remains the Client’s ultimate responsibility to ascertain the suitability of a Candidate for their specific household. The Nanny Union Agency shall not be held liable for any loss, damage, expense, or injury resulting from the introduction or employment of a Candidate.
4. Fees & Placements
A placement fee is payable by the Client to the Agency upon the successful engagement of a Candidate. The specific fee structure, guarantee periods, and replacement policies are detailed in our formal Client Agreement, which must be signed prior to the commencement of any candidate search.
5. Confidentiality
Both Clients and Candidates agree to treat all introductions and personal information as strictly confidential. Clients may not pass candidate details to third parties. Candidates must maintain strict discretion regarding the private affairs of the families they are introduced to or employed by.
6. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
7. Changes to Terms
We reserve the right to modify these terms at any time. We recommend that you check this page periodically for updates. Your continued use of the website following the posting of changes will mean that you accept those changes.